Project Summary
The JLG Online Express Mobile app is an advanced, user-centric solution that brings the essential features of JLG Industries' web-based platform to mobile devices. This native mobile app for iOS and Android extends JLG’s commitment to providing accessible, comprehensive services, allowing users to maximize the value and efficiency of their JLG equipment investments.
Key Features
1. Parts Availability and Pricing: Users can conveniently check the availability and pricing of parts, ensuring they have the information they need for timely maintenance and repairs.
2. Build and Place Parts Orders: The app enables users to build parts orders within the mobile interface, which can be placed either through the JLG Online Express® platform or directly from the app. This functionality simplifies the ordering process, reducing steps and improving efficiency.
3. Order Tracking: Customers can easily track the status of their orders in real-time, staying informed on expected delivery times and any potential updates.
4. Access to Manuals and Literature: The app includes a library of equipment manuals and related literature, allowing users to reference important documentation at any time for support, troubleshooting, and safety information.
5. Serial Number-Specific Information: Users can access detailed information specific to their equipment’s serial number, ensuring accuracy when ordering parts or reviewing maintenance history.
6. Integration with Other JLG Mobile Offerings: Seamlessly integrated with additional JLG mobile-based apps, including the JLG Analyzer app and JLG University (JLGU), the Online Express Mobile app becomes part of a comprehensive toolkit for JLG customers.
7. Access Requirements: To use the JLG Online Express Mobile app, users must have an Online Express username. Existing JLG account holders who need access can register at
http://onlineexpress2.jlg.com.
Design and Development Highlights
The app's design focuses on usability and efficiency, catering to the needs of on-the-go professionals in the equipment and maintenance sectors. Utilizing native app development for both iOS and Android platforms, the project capitalizes on each operating system's unique interface conventions, providing a seamless, intuitive experience across devices.
The JLG Online Express Mobile app empowers users to manage parts and equipment with ease, positioning JLG Industries as a forward-thinking leader in mobile solutions for industrial support. This project demonstrates a commitment to innovation and customer satisfaction, ensuring JLG customers have access to the tools they need, anytime and anywhere.